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Accessibility and Support

At the Team Conference, we’re committed to making this event welcoming, supportive, and accessible for all colleagues. We know that large gatherings can sometimes feel overwhelming—especially for those who are socially anxious, neurodiverse, or simply not at their best that day. This page outlines our rules of engagement, safe-space commitments, and practical steps we’re taking to support you.

Rules of Engagement

To create a respectful and inclusive environment, we ask all participants to follow these shared commitments:

  • Respect boundaries – Not everyone is comfortable with handshakes, hugs, or small talk so please be mindful of that.

  • Listen actively – Allow others time to share their perspectives without interruption.

  • Participation in all forms - Participation looks different for everyone, so we have slido for those who may not feel comfortable speaking up and we'll have roaming mics on the day. Please be assured you won't be called on during the main sessions unless you put your hand up, we'll take this as the sign that you are comfortable to engage further.

  • Use inclusive language – Avoid assumptions about identities, backgrounds, or experiences - use preferred pronouns if they are on the name badges.

  • Be mindful of time and space – Keep contributions concise and let others participate.

  • Support each other – If you notice someone struggling, check in respectfully or direct them to conference support staff.

A Safe Space for All

We want this conference to be a safe and supportive space. That means:

  • Zero tolerance for harassment, discrimination, or bullying—whether verbal, physical, or online.

  • Clear and accessible channels for raising concerns, anonymously if needed. Our People colleagues are all available during the conference.

  • Dedicated wellbeing staff available to listen, provide support, and connect you with resources. See the list of Mental Health First Aiders who can be approached at any times: https://catapultore.sharepoint.com/SitePages/Mental-Health-First-Aid.aspx 

  • Respect for privacy—what’s shared in group discussions stays within those groups.

  • A dedicated safe space that can be accessed on the day for those who need to take a short time away or perhaps need a more private space for things such as daily prayers.

Supporting Neurodiverse & Anxious Colleagues

We understand that different people experience events in different ways. To support those who may feel overwhelmed:

  • Quiet space will be available for anyone who needs a break from the noise or social interaction. This could be either your hotel room or the dedicated Quiet Space, let Vicki Sharpe know and we can look at early check in on a case-by-case basis.

  • Sensory considerations – We’ll avoid overly bright lights, loud music, and strongly scented spaces wherever possible.

  • Clear signage & schedules – Easy-to-read maps and agendas will help reduce uncertainty and stress.

  • Optional social events – Participation is encouraged but never required. Your value here isn’t measured by visibility or extroversion.

  • Flexible engagement – Chat participation, or note-taking instead of speaking are all valid ways to contribute.

  • Buddy system - Parts of the conference are designed to maximise networking time with colleagues who you may not usually get to work or spend time with. However we are also operating a buddy system where you can be guaranteed a friendly face in each session. If this is of interest to you or you'd like to volunteer as a buddy please reach out to Vicki Sharpe. 

How You Can Help

  • Be patient—with others and yourself.

  • Normalise taking breaks.

  • Don’t pressure anyone to join activities; let them choose.

  • Celebrate contributions in all forms, not just the loudest voices.

Need Support?

If at any time you feel overwhelmed  or just need someone to talk to, please reach out to:

  • Well Being Champions - Claire Stewart/Jo Dahle

  • Onsite Contacts - Vicki Sharpe/Olivia Meek